Networking & PC integration
Integrating software applications on your network Providing- Efficient use of resources (one contact database)
- Easy access to call lists (dialed, missed or answered)
- Activate calls from PC TAPi software (Outlook, Sage etc)
- Calls seamlessly connected to user’s desk / DECT phone
- Observe amend active caller’s details live on PC screen
- Highlight and dial virtually any onscreen number (via eDialer)
- windows screen based operators console
CTi allows the ability to share common ‘contact’ information between PC, software (Act, Sage, Outlook and Goldmine etc) and your phone system; typically telephone numbers. In addition to this is the integration of soft-phones e.g. using for PC as a screen based telephone or switchboard.
Every new AASTRA IntelliGate system comes with FREE OIP and Call Manager Software*Call or contact us now to find out more about the efficiency of CTi working
Downloads:
AASTRA CTi (138KB PDF)
Options described are hardware, license and network (BT) dependent and depend on system configurations, licence allocation and network provision. Screen popping and dialling abilities depend on individual IT/PC/Network configurations, software and licences. OIP software is provided free however required hardware (dedicated PC), installation and implementation are not normally included in system quotations unless specified.
DEFINITION: CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services
DEFINITION: TAPI (Telephony Application Program Interface) is an industry standard program interface that lets you and your computer connect and "talk" over telephones
