First Confirm What You Have

This is important
Please confirm what system you have

Please use this PDF to determine what AASTRA (ascom) telephone system you are connected to, so enabling you to reference the correct information.

Current
AASTRA 400

Older
IntelliGate

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The Voice Mail system you use

Current Voice Mail
Standard (SVM) and Enterprise (EVM)

Legacy (now obsolete)
AVS system on older IntelliGate systems

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Office 5360 or 5361

Both phones look similar so using the guide will explain how to tell the difference between the two.

NOTE:
Although an Office 5361 can be connected to older IntelliGate systems the Team Key function will not work.

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