Cloud Based Hosted VoIP Solutions
Competitively priced with outstanding local service

The perfect telephone solution for small businesses

For smaller businesses that don't require a full telephone system we can provide a ‘Cloud Based’ Voice over IP (VoIP) Telephony solution.

We'll provide and install fully configured handsets and provide you with on-site training for how to use them.

Our 30 day rolling contracts with inclusive minutes and full support help keep costs to a minimum.

Your local Somerset based telephone company

We've been specialists in business telephone installation and support for over 20 years.

We run our cloud based hosted telephone system from a fully serviced UK data centre. 

To us you're a customer not just a number!

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Hosted Solution Handsets

Yealink SIP-T23G Basic Handset

An entry level handset for Avalon Telecom's hosted solutions.

Yealink T41PN Standard Handset

This is the standard handset used for our hosted business telephony services.

Yealink T46GN Executive Handset

An executive, feature rich, handset for Avalon Telecom's hosted solutions.

Yealink W60P Cordless Handset

Our recommended cordless handset for our hosted telephone packages.

Softphones  - Communicator GO 

Desktop Softphone Software

Manage your phone, contacts, call history and make calls directly from your desktop.

Softphone Mobile App

Providing complete access to your business VoIP connectivity directly from your mobile device.

Although “VoIP” and “Hosted” are the buzz words in the industry this technology may not be suited to all. Everything depends on a robust data connection (Broadband / Leased Line) with enough speed and bandwidth to support the service. If you need a small number of handsets, or are working from a large number of locations we'd love to talk to you about our VoIP solution.

As a RIPE member with our own address allocation we can seamlessly swap between our interconnected Tier1 partners at our data centers  placed at the core of the internet giving complete resilience. We are also interconnected with multiple voice providers such as BT, TalkTalk, Gamma and Telstra which will ensure you get reliable unbroken conversations at the best possible price. Our mirrored servers across multiple locations means you can sleep easy knowing that your voice infrastructure will stay up at the host end. Our firewalls also update nightly with monitored connections which alert of any attempted security breach or unusual activity. A feature which can prevent a connected business cost money in this connected age.

As a general guide we cover Somerset and the South West and a little bit beyond - Bath, Bristol, Salisbury, Dorchester, Exeter and Barnstaple. If you're within our service area then we should be able to offer a ‘try before you buy’ service where we can provide a few phones for you to try before commitment (you only need to pay for the calls you make).

Not sure which kind of system you need for your business?

By listening to our customers we seek to provide the most appropriate solution, along with all relevant support services. We only advise our customers to have telecoms systems and products that they genuinely need.

If you're not sure which of our products or solutions will work best for you, please do just get in touch with us.

Contact us

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