General Online Security Tips

Most networks remain secure with a firewall in place.
However, a firewall won’t always protect you.

You should note the following:

• Make sure your router password is not set to default login settings i.e. admin, admin etc..
• Be suspicious of emails and you should always check link locations before clicking.
• Never open email or message attachments unless you can be sure that they are safe.
• We advise using a ‘paid for’ Anti-virus software and make sure it is up to date.
• Scan you PC regularly for any viruses.
• We also advise using anti Malware software, again keep up to date and scan regularly

Remember it’s NOT just your PC that is at risk, your mobile device is too.
Therefore you should apply the same security measures on your phone or tablet as your PC

Don’t always believe what you hear or what you see!

One last thing, don’t always believe the person calling from a call centre or one implying they are from your business IT support company, saying something on the lines of "you have an problem with your PC or Windows and it needs to be fixed"

With VoIP telephony anyone can put out a ‘false’ telephone number
That is to say the number you see shown on an inbound call.

This has been used to fool people into thinking they are actually talking to their IT company and giving out sensitive data, user name password etc..
Therefore should you take a call of this nature, always call back on the number you know and ask to speak to the person you normally deal with.