Providing a complete service for business
Telephone Systems, Landlines, Mobile & CAT Cabling
in Somerset and the South West

Systems, VoIP, Telephone Calls, Broadband & Mobile

PBX Telephone Systems

We supply, install and maintain the feature rich Mitel MiVoice 400 telephone system range

Ideal for Larger
Businesses across all sectors


Hosted Solutions

We supply, install and support cloud-based VoIP telephone solutions with flexible terms

Ideal for Small or Multi-site
Businesses across all sectors



Provisioning and ongoing management of Network Services with local support at competitive prices.

Line Rental and Call Charges
Business Broadband and Data



A local & experienced team will help & advise you on Mobile & Data Communications for your business.

Handsets, Tablets & Accessories
Independent, Impartial Advice

Not sure where to start?

If you're looking to improve or upgrade your telephone systems, or would like to find out how we can improve the level of support and reliability that you currently have, then why not have a look at our FAQ page or Get in Touch

Ask a Question Get in Touch


Business Telephone Systems from an Accredited 'MITEL Partner'

With MITEL MiVoice 400 - we are confident we can provide a cost effective, easy to use and future-proof communications platform for your business, utilising either digital or IP solutions.

Your Peace of Mind that will provide you with a local, efficient and knowledgeable support service.


  • Supply, installation and maintenance of telephone systems.
  • Digital (ISDN) and Cloud Based VoIP (SIP) Solutions.
  • Comprehensive support for all supplied AASTRA|MITEL MiVoice 400 systems.
  • Provisioning of Lines, Calls and Business Broadband.
  • Complete project management with one point of contact
  • Professional installation of structured cabling (CAT 5e I CAT 6).


  • We offer a traditional face to face local service.
  • We are impartial and network independent.
  • Tariff checks and advice on the best deals for your business.
  • Handset supply and help with setting up.
  • Ongoing account management with one local point of contact.
  • One local point of contact giving you peace of mind.

Who we are

Avalon Telecom are a Telecom Provider based in Somerset and established in 1999.

As a general guide we cover Somerset and the South West and a little bit beyond - Bath, Bristol, Salisbury, Dorchester, Exeter and Barnstaple

Our working knowledge comes from over 50 years of combined experience in the telecommunications industry.

As a modern, forward thinking and independent company we pride ourselves on having an excellent customer support team aided by our 'Engineers with Vision.'

All our staff are knowledgeable, efficient and friendly... we do not use call centres or commission based sales personnel.

Our engineers and support staff always seek to make the most of their experience, knowledge and expertise in their efforts to best meet the individual needs of each client.

With a high retention of loyal customers we have a proven track over time.

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